So I love that my main interest is finally a hot topic, and recently, Aza Raskin continued doing a great job evangelizing Usability in web and application design, making it more popular than ever.
However, our efforts to usability are still limited to one single angle: The actual end user experience. While this is unquestionably the most important part, we can’t ignore another: Usability for developers. Since tackling the whole world of development is too much for one blog post, we’ll only investigate web development here.
Syntax & API
Why are certain programming languages more popular than others? Usually not because they’re faster – not even because the input or output is smaller. A single argument counts most: The easiest understandable, the one with the greatest learning curve wins.
Now, as soon as you have a good concept of the API using real-world language, easy to understand by simply looking at it, there needs to be a next step: Make the learning curve as small as possible. This can be done by providing a complete and solid documentation, demonstration of every feature, walkthrough tutorials and ways to communicate within the community (forums, mailing lists).
So, in other words, for a web programming language or toolkit/framework to be developer friendly, the following arguments (at the very least) need to apply:
- Real-world language when naming API calls (do, write, make, etc)
- A high learning curve, achieved by
- Good documentation
- Good demonstration
- Good communities around the project (forums, mailing lists, etc)
- A strict API design with no or little exceptions
Of course there’s more to it, but this should give you a good start (by the way, this works for most development, not only web development).
The second very important field where usability needs to be improved are the actual tools web developers use to create applications and websites. It’s no wonder Dreamweaver is ridiculously successful – it’s not necessarily something that outputs great results (although it can, if you’re disciplined!), but it’s simply so damn easy to use.
Web developers usually have to use tools for the following tasks, and the sub lists tell you how these need to be improved:
Writing the source code (IDE’s, Editors)
- Better versioning integration
- Helpers for refactoring
- Integration with the browser engine
Creating and designing the frontend (WYSIWYG Editors)
- Integration with the browser engine, instead of faulty preview modes (Dreamweaver CS4 has that, but they didn’t remove the preview mode yet)
- Smart control panels that utilize a framework’s documentation to create fields / controls
- Tight framework integration
- Integration with actual design applications (i.e a bridge to Photoshop from Dreamweaver, allowing “live slices” to be be embedded into the Dreamweaver source, that update automatically as soon as I change the overall image in Photoshop)
Testing (End-platform, various browsers, Selenium [automated tests])
- Semi-automated testing frameworks that run in a browser and serve a click-through for testers and mainly create experience surveys
- Automated user tests, creating a ‘fake’ user that executes clicks and drags on actual websites and applications
Debugging (often integrated in IDE’s, our in the actual platform, i.e. Browsers)
- One tool that debugs across various browsers, instead of great tools for each browser, i.e. Firebug, Dragonfly, the IE8 Debugger.
While there are some solutions that are clean, well designed and integrated for application development (see iPhone development), web developers still suffer. Especially testing and debugging is still a pain in the arse, and needs to be improved.
In the end, I think there is a lot that needs to be done to make the actual developers happy before those can make the end users happy. A developer in an inspiring environment can create things you wouldn’t even imagine.
On the jQuery UI side of things for instance, there’s still a lot that needs to be done, but what’s really great is that we realized that our development cycle sucked. We have started to make developer tasks as easy as possible – there’s a new jquery.simulate plugin that triggers actual clicks and drags to ease testing, there are new commit hooks that will clean trailing whitespaces and there will be a project tool in the future that aids in documentation, testing and API design. We were also proud to be the first framework to announce web widgets in Dreamweaver.
So if you’re involved into a product that helps developers, think about how usable it is (instead of all it’s cool features), and help me and my comrades to make developer lifes easier, so they can create the great products we all love.